Terms of Service

Effective Date: January 1, 2026
Last Updated: January 29, 2026

Welcome to Domestic and Foreign Auto Body Inc. ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website clevelandbody.com and all services provided by Domestic and Foreign Auto Body Inc.

BY ACCESSING OR USING OUR WEBSITE OR SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE OUR WEBSITE OR SERVICES.

1. Acceptance of Terms

By accessing our website, submitting a request or form, using our services, or contacting us, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

If you are using our services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Our Services

Domestic and Foreign Auto Body Inc. provides auto body repair, collision repair, painting, and related automotive services ("Services"). Our Services include, but are not limited to:

  • Collision repair and restoration
  • Auto body painting and refinishing
  • Dent removal and paintless dent repair
  • Frame straightening
  • Insurance claim assistance
  • Free estimates
  • Towing coordination
  • Express care and expedited services

4. User Obligations

By using our Services, you agree to:

  • Provide accurate, current, and complete information
  • Maintain the security of any account credentials
  • Notify us immediately of any unauthorized use of your account
  • Be the lawful owner of the vehicle or have proper authorization to request services
  • Provide all necessary documentation (title, registration, insurance)
  • Remove all personal belongings from your vehicle before service
  • Pay all charges in accordance with our payment terms
  • Not misuse our website or services
  • Comply with all applicable laws and regulations

5. Estimates and Pricing

5.1 Estimates: Estimates provided are approximations based on visible damage. Final costs may vary if additional damage is discovered during repairs.

5.2 Additional Work: We will notify you of any additional work required and obtain your approval before proceeding. You agree to be responsible for additional authorized charges.

5.3 Pricing Changes: We reserve the right to change our pricing at any time. However, changes will not affect services already contracted.

6. Payment Terms

6.1 Payment Due: Payment is due upon completion of services unless otherwise agreed in writing. We accept cash, check, credit cards, and insurance payments.

6.2 Insurance Claims: If paying via insurance, you are responsible for any deductible, co-pay, or amounts not covered by insurance.

6.3 Late Payments: Late payments may be subject to a service charge of 1.5% per month (18% annually) or the maximum rate allowed by law.

6.4 Vehicle Lien: We reserve the right to retain possession of your vehicle until all charges are paid in full, as permitted by Ohio law.

7. Cancellation and Refunds

7.1 Cancellation Policy: You may cancel an appointment or estimate request at any time before work begins. Once work has started, cancellation may result in charges for work performed.

7.2 Refunds: Refunds, if applicable, are handled on a case-by-case basis. Partial refunds may be issued for work not performed.

7.3 No-Show Policy: Failure to appear for a scheduled appointment without 24-hour notice may result in charges or forfeiture of deposit if applicable.

⚠️ 8. Limitation of Liability (IMPORTANT)

TO THE FULLEST EXTENT PERMITTED BY LAW, DOMESTIC AND FOREIGN AUTO BODY INC., ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, AND PARTNERS SHALL NOT BE LIABLE FOR:

  • Indirect, Incidental, Special, or Consequential Damages: Including lost profits, lost revenue, loss of data, loss of use, or other intangible losses
  • Personal Items: Any loss, theft, or damage to personal items left in your vehicle. You are responsible for removing all personal belongings before service.
  • Delays: Any delays in service due to parts availability, insurance processing, weather, or circumstances beyond our reasonable control
  • Third-Party Actions: Actions, errors, or omissions of third parties, including insurance companies, towing services, parts suppliers, or rental car companies
  • Pre-Existing Conditions: Damage or defects that existed before we began work, unless specifically addressed in our estimate
  • Rental Vehicles or Transportation: Any issues with rental vehicles or alternative transportation arranged by you or third parties
  • Website Availability: Interruptions, errors, or unavailability of our website or online services

MAXIMUM LIABILITY:

In no event shall our total liability to you for all claims exceed the amount you paid us for the specific services giving rise to the claim, or $500, whichever is less.

9. Disclaimer of Warranties

OUR SERVICES AND WEBSITE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability or fitness for a particular purpose
  • Warranties that services will be error-free, uninterrupted, or timely
  • Warranties regarding the accuracy or reliability of information
  • Warranties that defects will be corrected

We provide workmanship warranties as specified in writing at the time of service. All other warranties, express or implied, are disclaimed.

10. Indemnification

You agree to indemnify, defend, and hold harmless Domestic and Foreign Auto Body Inc., its officers, directors, employees, agents, affiliates, and partners from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use of our Services or website
  • Your breach of these Terms
  • Your violation of any law or regulation
  • Your violation of any rights of a third party
  • Information you provide that infringes on third-party rights
  • Fraudulent, unlawful, or unauthorized use of our Services

11. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Domestic and Foreign Auto Body Inc. or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, distribute, modify, or create derivative works from any content on our website without our express written permission.

12. Third-Party Services and Information Sharing

BY USING OUR SERVICES, YOU ACKNOWLEDGE AND AGREE THAT:

  • We may share your information with affiliates, partners, insurance companies, towing services, parts suppliers, rental car companies, and other third parties necessary to provide our Services
  • We are not liable for the actions, errors, omissions, or privacy practices of these third parties
  • Third-party services are subject to their own terms and privacy policies
  • We do not guarantee the quality, reliability, or availability of third-party services
  • Your dealings with third parties are solely between you and them

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the courts located in Cuyahoga County, Ohio, and you consent to the jurisdiction of such courts.

14. Dispute Resolution

14.1 Informal Resolution: In the event of any dispute, you agree to first contact us to attempt to resolve the dispute informally.

14.2 Arbitration: Any dispute that cannot be resolved informally may, at our option, be submitted to binding arbitration in accordance with the rules of the American Arbitration Association.

14.3 Class Action Waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

15. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website with a new "Last Updated" date. Your continued use of our Services after such changes constitutes your acceptance of the modified Terms.

16. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

17. Contact Information

If you have questions about these Terms of Service, please contact us:

Domestic and Foreign Auto Body Inc.

17017 Saint Clair Ave

Cleveland, OH 44110

Phone: (216) 481-8696

Email: domesticandforeignab@gmail.com

Acknowledgment

BY USING OUR WEBSITE OR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE AND OUR PRIVACY POLICY. YOU FURTHER ACKNOWLEDGE THAT YOU CONSENT TO RECEIVE COMMUNICATIONS FROM US AND THAT WE MAY SHARE YOUR INFORMATION AS DESCRIBED IN THESE TERMS.

These Terms of Service were last updated on January 29, 2026.